Privacy Policy
Company Information
Stravon Official
Operated by Vermonta BV
Veilingstraat 15
2320 Hoogstraten, Belgium
VAT: BE1017.461.605
Email: info@vermonta.eu
Personal Data We Collect
When you visit or make a purchase on our website, we collect certain personal data in order to provide you with our products and services. This may include: identity information (name, address, email, phone number); order details (billing and shipping addresses, payment details, purchased items); technical data (IP address, browser type, device information, cookies); and communication data (emails or messages you send us).
How We Use Your Data
Your personal data is used only for specific purposes, such as processing and delivering your orders, managing payments and returns, providing customer support, and sending you order-related updates. We may also use your data to improve our website, services, and product offerings, as well as to send you marketing communications if you have given consent. We never use your data for unrelated purposes.
Legal Basis for Processing
We process your personal data only when permitted by law: to fulfil a contract (such as completing your purchase), to comply with legal obligations (such as tax and accounting rules), based on your consent (such as for newsletters), and when it is in our legitimate interest (such as improving services, preventing fraud, and protecting our business).
Sharing of Data
We do not sell your data. We may share it only with trusted partners who help us provide our services, such as payment processors, shipping companies, IT/hosting providers, and authorities when required by law.
International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are applied, such as the EU Standard Contractual Clauses or other mechanisms recognised by the European Commission.
Data Retention
We keep your personal data only as long as necessary for the purposes explained in this Privacy Policy. Order and billing information is stored for 7 years, as required by Belgian law. Marketing data is stored until you withdraw your consent.
Your Rights
You have the right to request access to your data, correction or deletion of your data, restriction or objection to processing, and data portability. You may also withdraw your consent at any time for processing activities based on consent. To exercise your rights, contact us at info@vermonta.eu.
Cookies
Our website uses cookies and similar technologies. Cookies are small text files stored on your device when you visit our site. They help us provide a smoother and more personalised experience. We use the following types of cookies:
Essential cookies: required for the website to function properly, such as remembering your cart and enabling secure checkout.
Performance cookies: help us understand how visitors use our site and improve its functionality.
Functional cookies: allow us to remember your preferences and settings.
Marketing cookies: used to deliver relevant ads and measure the effectiveness of our campaigns.
You can manage or disable cookies in your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the website.
Security
We take security seriously. Technical and organisational measures are applied to protect your personal data against loss, misuse, or unauthorised access. While we do our best to safeguard your information, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. Updates will be published on this page.
Contact
If you have any questions or complaints about this Privacy Policy or how we handle your personal data, you can reach us at:
Vermonta BV – Stravon Official
Veilingstraat 15
2320 Hoogstraten, Belgium
Email: info@vermonta.eu
If you are not satisfied with our response, you also have the right to file a complaint with the Data Protection Authority (Gegevensbeschermingsautoriteit – GBA) in Belgium or your local supervisory authority.
